Pathology Quality Policy

The Quality Policy of the Directorate of Pathology of Doncaster and Bassetlaw Hospitals NHS Foundation Trust:

The Pathology Directorate is committed to providing an analytical, interpretative and advisory service of the highest quality and shall be aware and take into consideration the needs and requirements of its users.

In order to ensure that the needs and requirements of users are met, the Pathology Directorate will:

  • operate a quality management system to integrate the Directorate procedures, processes and resources
  • set quality objectives and plans in order to implement this quality policy
  • ensure that all personnel are familiar with this quality policy to ensure user satisfaction
  • commit to the health, safety and welfare of all its staff.  Visitors to the department will be treated with respect and due consideration will be given to their safety while on site
  • uphold professional values and be committed to good professional practice and conduct.

The Pathology Directorate will comply with standards set by CPA (UK) Ltd and is committed to:

  • staff recruitment, training, development and retention at all levels to provide a full and effective service to its users
  • the proper procurement and maintenance of such equipment and other resources that are needed for the provision of the service
  • the collection, transport and handling of all specimens in such a way as to ensure the correct performance of laboratory examinations
  • the use and examination procedures that will ensure the highest achievable quality of all tests performed
  • reporting results of examinations in ways which are timely, confidential, accurate and clinically useful
  • the assessment of user satisfaction, in addition to internal audit and external quality assessment, in order to produce continual quality improvement

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