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Trust supports #hellomynameis campaign

Doncaster and Bassetlaw hospitals are today pledging their support for the #hellomynameis campaign.

#hellomynameis is a campaign that was launched last summer by Dr Kate Granger, who has terminal cancer and suffered from post-operative sepsis earlier in 2013.

Whilst in hospital as an inpatient, Dr Granger observed that members of hospital staff often failed to introduce themselves properly before beginning to administer their care.  Dr Granger felt that a simple introduction by members of staff would go a long way towards putting patients at ease

As a result, Dr Granger decided to start the #hellomynameis campaign on Twitter and through her on-line blog.  Her mission is to make a cultural change and get as many members of NHS staff pledge to introduce themselves properly to their patients.

Doncaster and Bassetlaw Hospitals are promoting the campaign by raising awareness of #hellomynameis and making pledges to support it as part of NHS Change Day.

Dr Susie Thoms has championed the #hellomynameis campaign at Doncaster and Bassetlaw Hospitals.  She said: “Dr Granger’s story is incredibly powerful, as anyone who has read her blog on-line would agree.  Her illness enabled Kate to experience patient care first hand where, despite her own medical background she felt many of the fears and concerns that all patients must share.  She believes that all healthcare professionals could take simple steps to improve the hospital experience for their patients.

“Here at Doncaster and Bassetlaw Hospitals we wanted to show our support for the #hellomynameis campaign - and for Kate - by asking staff to make more of a conscious effort to introduce themselves to any patient, the first time they meet.

“A confident introduction is the first step to providing care and is often all it takes to put patients at ease and make them feel relaxed whilst using our services.  We are also reminding staff to ask the patient how they wish to be addressed and ensure their name badges are visible at all times whilst on hospital premises.”

To find about more about the #hellomynameis campaign and about Dr Granger, please visit her blog at:

About Dr Kate Granger:

Kate is a final year Specialist Registrar in Medicine for the Elderly.  One of her main clinical interests is Palliative Care in the acute hospital setting.

Kate is also a terminally ill cancer patient with a very rare type of sarcoma and is currently having palliative chemotherapy for a recent progression in her disease.

Kate has written books, as well as posting tweets and blogs regularly about her experiences of illness.

She is passionate about Quality Improvement and how she can use her experiences and observations as a patient to make the care delivered in the NHS better.

About NHS Change Day

NHS Change Day is a grassroots movement billed as an opportunity to ‘unite staff and patients in making thousands of small but positive changes’.

It began in 2013 as a Twitter conversation, and evolved into a collective day of action that garnered 189,000 pledges to improve the NHS.

This year, NHS staff from across the country are able to make a pledge on how they will improve the job they do for the public on-line at or by Tweeting @NHSChangeday

(3 March 2014)

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